Blank Page in administrator

[robot_dika]

Hello everybody!

I have a problem with my administrator control panel. I've installed elxis with 3 languages (Italian, English and Czech), and I've created the configuration file with notepad, the site sounds good, I can work, I can create sections and menues, but when I want to change some parameters of Global Configuration the system shows a blank page (the permission of the configuration.php are 777) and I cannot change anything. The same problem I have in the Template Section.

What is the problem?

Thank's a lot for your support! 

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[Ivan Trebješanin]

Are you using FTP support?

[robot_dika]

Sorry, what do you mean with FTP support?

I'm using Filezilla to upload..

Thank you for reply....

[Ivan Trebješanin]

No, I mean FTP Support in Config panel... is it checked? I understand you cant see it now...
But, you can check here:

$mosConfig_ftp = '0';
$mosConfig_ftp_host = 'ftp.www.YourDomain.com';
$mosConfig_ftp_user = '';
$mosConfig_ftp_pass = '';
$mosConfig_ftp_port = '21';
$mosConfig_ftp_root = '';

These lines are contained near the end of your config.php. Point is that your relative FTP path should be correct.

[robot_dika]

Yes, the ftp configs are like you have shown..

is it correct?

[eliasan]

I have the feeling that the problem is with the encoding of configuration.php file.

I suggest to download it (using FTP) in your PC.
Open it with an editor that supports UTF-8. You can use PsPad or Notepad++.
Save it in UTF-8 encoding and upload it back to your site.

Always keep a backup of configuration.php!

[robot_dika]

I've created the configuration file with that mathod, after installation I've copied the codes and I've pasted on notepad file, than I've saved with php extension..

sorry, but I've not understood...

[datahell]

Change configuration.php file permissions to 666 or 644.

[robot_dika]

I've tried...

same problem...  :'(

[Ivan Trebješanin]

Sorry, I was away...

I would try to enable FTP in config.php, like this:

$mosConfig_ftp = '1';
$mosConfig_ftp_host = 'ftp.www.YourDomain.com';
$mosConfig_ftp_user = 'FTPuserName';
$mosConfig_ftp_pass = 'FTPpassword';
$mosConfig_ftp_port = '21';
$mosConfig_ftp_root = 'FTPpath';

This would solve problems with file permissions.
If this is not working, use updiag tool in admin panel, and check file system.

[datahell]

FTP host seems wrong. most probably should be something like ftp.yourdomain.com (without www)
FTP path must be correctly written. You should write the path from your FTP root to your Elxis installation directory.

Example 1
Elxis absolute path is:
/home/username/public_html
When we login to our FTP root directory we login in the /home/username directory (we see this folder as '/' in our FTP client) and we see inside this folder a list of other folders. One of them is public_html where we have Elxis installed. So our FTP path for Elxis is:
/public_html

Example 2
Elxis absolute path is:
/home/username/www/elxiscms
When we login to our FTP root directory we see a list of directories. One of them is www. Inside www is a directory named elxiscms where we have Elxis installed. So our FTP path for Elxis is:
/www/elxiscms

[robot_dika]

FTP host seems wrong. most probably should be something like ftp.yourdomain.com (without www)
FTP path must be correctly written. You should write the path from your FTP root to your Elxis installation directory.

I sent to you a private message.. Thank's a lot

[voxdizainas]

jep same problem

[datahell]

Fixed for robot_dika.

[voxdizainas]

Fixed for robot_dika.

?