IOSR Hotels v2.0

[vardaris]

hallo,
I've made a reservation and I was waiting for 2 days after closing this reservation for an automatic review e-mail, but I'm still waiting.
The prompt was already checked. What's going wrong?
Thank for the help.

[datahell]

I write some things that might help you solve the problem.

1. Reviews prompt notifications are sent only once per day for the reservations had check-out the day before. So today (July 23) will send notifications for reservations with checkout date July 22.

2. Reviews prompt must be enabled for the specific hotel and the hotel must be published.

3. Reviews prompt works only for reservations made by site's guests. Not for reservations made via the XML/JSON API or the reservations made by the hotelier/admin from their control panels (offline reservations).

4. The site must be online and open to site visitors. Notifications are triggered by site's guests. If a site has 0 guests no notifications will be send.

[jorgenunes]

Hi datahell

My site does not send notifications for reservations with checkout.

I have the Review prompt active.
I need to do anything else?

thanks for your support

[datahell]

I have nothing else to say except from the 4 things I wrote before. If anyone has problem with it send me access to Elxis administration console and FTP access to do some tests. For me the feature is tested and works fine but there might be something wrong I haven't noticed. We are mistakes and we do people

[openita]

Hi datahell
I do not see in my session updates the link to upgrade to 2.0 Hotel. how can I download the update? thank you.

[datahell]

To see the updates your IOSR installation must be original. Restore the original files and re-try

[datahell]

@jorgenunes: I just check IOSR Hotels review notification functionality at your site. The system works perfect. To test it I did the following:
I created a new booking and then changed the date in the past so that the checkout date is yesterday.
I went to the IOSR Hotels frontpage and did 1 click. That click triggered the system and a notification email was sent to my email to review the hotel. I attach screenshots from the email I received and from your site.

Read my previous post with the 4 notes regarding how reviews notifications work. I don't see anything bad, reviews notifications works fine.

[webgift]

Jorge, check if the review notification message was sent to spam folder as well.

[jorgenunes]

Hi

Now everything is ok.
Thank you for your help @datahell and @webgift

best regards
Jorge Nunes

[jorgenunes]

Hi

My alerts of new reservation via Clickatell is sending a message with error.
CHECKIN and CHECKOUT puts the date of booking.

How can I fix this problem

Best regards
Jorge Nunes

[datahell]

I found the problem. Open this file:
components/com_reservations/ext/hotels/controllers/book.php
Change lines 998-999 from:
$smsmsg .= 'CHECKIN: '.$helper->convertzdate($res->checkin, '%Y-%m-%d', false).' ';
$smsmsg .= 'CHECKOUT: '.$helper->convertzdate($res->checkout, '%Y-%m-%d', false).' ';

To:
$smsmsg .= 'CHECKIN: '.$helper->convertzdate($row->checkin, '%Y-%m-%d', false).' ';
$smsmsg .= 'CHECKOUT: '.$helper->convertzdate($row->checkout, '%Y-%m-%d', false).' ';

Save the file and you are ready.

Sorry for the trouble and thanks for reporting this problem.

[jorgenunes]

Hi Datahell
now it is working well
Thank you

[judelgado]

Hi guys,

  Don't know if this is a bug or something I can fix myself.  The problem is when I add a discount for children in the system (price per person), when you try to book ahead, for example 1 month from now, the system does not calculate correct the discount for children,and sometime instead of add the children price (with discount) it  takes down the price, or calculate a wrong discount.

  Example, room cost $100 (for firs person), children discount 50% off -  Easy calculation:  1 Room - 1 adult + 1 children == $150  (no other discount applied on this room rate)

   If I book today this rate works perfectly, but if I book this room for later (like 1 month from today) the system shows $125 (remember, I'm not using any other discounts for this room)

   This happens all the time, tried different discount percentages for children, new room,  change the price for first person, etc.

    You can try yourself at:  http://costaricatoptours.com/reservations/hotels/cr/playa-carrillo/hotel-vista-alegre.html

    All rooms costs $100 with 50% off for children

    Is there a solution for this issue?

   Thanks

[datahell]

I believe there is something wrong in your prices. Have you enabled different prices per person? Because the price for 1 person is 100 but for 2 persons is 110.

[judelgado]

Hello, but as I understood on the manual it takes the price of the first person and apply the discount on that amount to calculate children discount.  Is that correct?

It doesn't matter about the second person, since I'm booking 1 adult and 1 child, and the result is different depending on dates...  even if the price is the same for whole year in that room.

Thanks for the support.