site crashes after I try to save in Settings

[anker368]

Hello,

I completed a new installation of Elxis 4.2.  After installation, I logged into ADMINISTRATION successfully.  However, if I try to SAVE any changes in SETTINGS, the site crashes (no error message...site simpy goes blank).  This occurs whether I make actual changes in SETTINGS or not before clicking on SAVE.  I have repeated installation and the same problem occurs after trying to SAVE in SETTINGS.  Also occured with another installtion for an entirely different site.

Any idea what I am doing wrong?  Thank you!


Cheers

[webgift]

Hello @anker368,
As it seems this issue is occurred by your server's settings. More specifically, there is a rule on mod_security where it blocks the requests being made to inner.php file. You don't have to repeat any installation. Please communicate with your web hosting company and they will solve that for you. 

[anker368]

Thank you very much for your help.

[webgift]

You are very welcome @anker368