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Reservation status report
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Topic: Reservation status report (Read 4721 times)
MrEmz
Jr. Member
Posts: 54
Reservation status report
«
on:
August 06, 2012, 12:37:33 »
A nice day to everyone! First and foremost, i would like to express my gratitude to the Elxis team for this cool, awesome reservation system. Im a
newbie
in Elxis. Regarding my problem, in the hotelier control panel section, i have
accept
,
reject
,
delete
, and
move
commands. What can i do to add a
cancel
command that notifies the customer of cancellation and be reflected in his
My past reservations
? My plan is to edit the
reject
command and rename it to
cancel
. Is this a good idea? How can i do this? BTW, im not much good in coding but i can understand a little. Help, anybody? Thanks in advance.
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MrEmz
Jr. Member
Posts: 54
Re: Reservation status report
«
Reply #1 on:
August 09, 2012, 06:54:55 »
Maybe im not clear here. Ok. I have a client who wants to have a usermenu that has the following:
Edit Profile
My Pending Reservations
My Confirmed Reservations
My Past Reservations
Logout
My Pending Reservations
, when clicked, will only show a report of unconfirmed reservations.
My Confirmed Reservations
, when clicked, will only show a report of confirmed reservations.
My Past Reservations
will appear, when the customer has old bookings. When clicked, it will show a report of old bookings that shows a
Rebook
button (including the cancelled reservations. If the customer has no records,
My Past Reservations
will not appear in the user's usermenu. That's why im asking for help in adding a
Cancel
button/command from the hotelier's control panel. You may ask the question, "Why not just make a
My Reservations
that show all the reports for confirmed, unconfirmed, and cancelled reservations instead of doing
My Pending Reservations
,
My Confirmed Reservations
,
My Past Reservations
"? The answer is it's what my client demand. Need help here. Thanks!
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datahell
Elxis Team
Hero Member
Posts: 10345
Re: Reservation status report
«
Reply #2 on:
August 09, 2012, 09:10:40 »
The "reject" button is on the hotelier/admin panel. The client has a "cancel" button. All cancellation requests should pass hotelier/admin approval. This is why the client can not really cancel a reservation. When clicking on the "cancel" button an email is sent to the hotelier/admin to notify him about this request. It is up to the hotelier/admin if he accept or not this request.
I think the already existing "reservations history" page is fine for the task you want, you don't have to modify anything. When the hotelier "rejects" a reservation the reservation is
deleted
from the system in order for the booked rooms to become free for new reservations.
Leaving rejected reservations undeleted is a very bad idea
.
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MrEmz
Jr. Member
Posts: 54
Re: Reservation status report
«
Reply #3 on:
August 28, 2012, 09:57:07 »
Greetings! My client changed his mind. He wants automatic cancellation on reservation when the customer hit the cancel on the customer side if within the rule. Like for example, if a customer booked a reservation and change his mind the other day and wants to cancel the reservation. When he click the cancel reservation button, the booking will automatically be cancelled if he didn't break any rule (e.g. 3 days before cancellation).
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Elxis CMS Forum
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) »
Reservation status report