Captcha-Problem with Contact Form

[kangoo]

I'm using Elxis 2009.1.
With the contact form captcha does'nt work, only a typical display of a missing grafic and the symbol of a loadspeaker for the "word spelling option" is shown.
I checked: GD is enabled at the server and $mosConfig_captcha is set to 1.

There are no problems testing Elxis offline with xampp. Everything works fine.

Any help is highly appreciated.

Regards

kangoo

[Ivan Trebješanin]

I believe you have issue with permissions, nothing more.

[kangoo]

Hallo Ivan,

thanks for your reply, but please give me more informations what do you mean with permissions. I have no idea.

Regards

kangoo

[Ivan Trebješanin]

See if /includes/captcha/captcha.img.php is readable. Also, use UPdiag tool to check if all the files are intact.

[kangoo]

Hallo Ivan,

I checked what you suggested. Result negativ. In addition I transfered all chaptcha-files and contact-files to the server again. Result negativ, too.
Do you have any idea what to check next?

Regards

kangoo

[Ivan Trebješanin]

Do you have some kind of image leeching protection, eg. in .htccess?

[kangoo]

Hello Ivan,

I renamed the .htaccess-file, but it doesn't help.

Regards

kangoo

[Ivan Trebješanin]

You say that everything is working on localhost. If issues are appearing only on remote server, then you should examine what is different there. Give us the link, so we can see what's going on.

[Cristian Herrera]

You may miss some dependencies to libgd.
I think libgd is dependant on some x11 libraries.
Do you host the site yourself do you have access to the error logs?

[ks-net]

I think libgd is dependant on some x11 libraries.

you just want php compiled with gd enabled

check first .. add this to a file>>save as file.php  and call it to your server

<?php
var_dump(gd_info());
?>

if you have gd then check your server error logs

[kangoo]

Hello Ivan,

see your private message, please.

Regards

Kangoo

[kangoo]

@ ks-net

Hello Kostas,

that is what I received via file.php:

array(12) { ["GD Version"]=> string(27) "bundled (2.0.34 compatible)" ["FreeType Support"]=> bool(true)
["FreeType Linkage"]=> string(13) "with freetype" ["T1Lib Support"]=> bool(true) ["GIF Read Support"]=> bool(true)
["GIF Create Support"]=> bool(true) ["JPG Support"]=> bool(true) ["PNG Support"]=> bool(true)
["WBMP Support"]=> bool(true) ["XPM Support"]=> bool(true) ["XBM Support"]=> bool(true)
["JIS-mapped Japanese Font Support"]=> bool(false) }

But I have no idea how to interpret this, it is looking ok for me.

Regards

kangoo

[ks-net]

elxis Captcha uses png(as default) which is enabled in your php configuration

you need also the libPNG to be enabled .... check => <?php phpinfo(); ?>

*******

***** includes/captcha/captcha.class.php ****

make sure you have the fonts in your captcha folder and try to change the image type to gif for example

below at the very top of  includes/captcha/captcha.class.php the configuration of captcha(yes people can config here)


   public $length = 6;
   public $font = 'fonts/Vera.ttf';
   public $size = 13;
   public $angle = 10;
   public $type = 'png';
   public $height = 34;
   public $width = 70;
   public $grid = 7;
   public $string = '';
   public $captchaType = 'capchars'; //chars, digits, mixed, capchars
   public $dotsCount = 0;
   public $bgColorRed = 250;
   public $bgColorGreen = 250;
   public $bgColorBlue = 250;
   public $drawGrid = false;
   public $randomGridColor = false;
   public $randomLetterColor = false;   
   public $fonts_folder = 'fonts/';
   public $font_size_min = 12;
   public $font_size_max = 14;
   public $font_angle_min = 0;
   public $font_angle_max = 10;

if no luck then you must check error log at your server...

[kangoo]

@ ks-net

Hello Kostas

I checked everything what you proposed:

png support is enabled.
The file captcha.class.php is not modified and identical with your example.
I have no access to the server error log.

Hopefully you have more suggestions.

Regards

kangoo

[ks-net]

   
try this:

public $type = 'gif';

maybe libPNG is not installed or something... so try with gif


1- as people said... first we check permissions
2- then see if our server configurations is correct and if we need to change our scripts to match with server's config etc...
3- then check error logs to see what happen

4- last step is to give access to someone else to check deeper or we ask your hoster


****
there is no other suggestions...
***