Can't edit/safe some articles

[kyomar]

Hi, I have moved my new elxis 4.1 website from my local machine (xampp) to the remote host and everything is working fine except that I cannot edit/safe some articles. I am getting this message:

You don't have permission to access /folder/admin/inner.php/content/articles/save.html on this server

.

I read about that one shouldn't install elxis in a subdirectory, but when replacing an existing website I really need to test/prepare first before moving it to the root.

I am very grateful for any help.

[datahell]

It is not a matter of sub-folder. I think inner.php doesn't work in your server. Does this happen always or some times?

[kyomar]

thank you datahell for your fast reply. It happens only for a few articles but always. Most articles are editable without a problem. Should I contact the hosting company?

[datahell]

Some users having similar problems was due to mod_security from their web host.
In this case something you have written in the article matches the mod_security filters and this is why you get a denied message.
Turn editor in HTML mode (click on the "html" button), if you see any bad html like javascript or iframes this might be the cause of the problem. You should not write such code from the editor. Be very careful also if you copy-paste text from sources like microsoft word which contains code not web safe.

[kyomar]

Thank you datahell for your help. It was the iframe and the web hosting company has fixed it without compromising mode_security. Everything working fine now.