Failed to create directory ... [SOLVED]

[pr32]

Hallo,

please need your help. I always get this message:


Upload component - Failed
 Failed to create directory "/www/com7/petrajm/html/components/com_reservations/"

No module or component can be installed, if a new directory should be made. But the FTP works, and the rules are 777 too.

Can somebody help me please.

Thanks in advance,
Reinhold

[datahell]

It is a file permissions/owner issue. The proper permissions depends on how your php is set on your server.
How php runs on your site? As an apache module? As SUPHP? As fast-cgi/suexec? Something else?

[pr32]

Hallo,
thanks for your help.

On an apache module it is running, but more I do not know.

Do you want to login to administrator site, than you can see more.

Just let me know, please help, I have already purchased the IOR tools, but now I did make it to install it :-(

Thank Reinhold

[datahell]

Reinhold I have replied to your email too. Send me access details there.

[pr32]

I wrote you an PM too,

and here some info from my provider:
We use in all of our Shared Hosting-Server the Apache Mod PHP Version.

See therfore following link: http://s16.w3a.de.siteprotect.eu/phpinfo.php