IOSR 3.5 Email Problem

[toshiba]

Ok, I have installed IOSR 3.5

I am inputting test data: hotels, rooms, prices, reservations etc.

While inputting the test reservation, clicking on 'availability calendar' the special availability calendar appears.  I was expecting to see the 3 month calendar view.  Am I missing an updated file?

Email Problem
When inputting the guest details, should I click apply or save and what is the difference between them?    I think I tried both and the reservation was saved, but no confirmation emails arrived.   

Creating an email on the 'Reservations - Manage reservations' screen, I could sometimes receive the email.  Hotmail and yahoo worked but it took hours to arrive.  I sent one to gmail which never arrived.  But when I used the 'move' function, the email came within about 5 seconds or so.  How can I check that the email section is configured correctly?

No emails are arriving in the admin email account.

And a suggestion:
In the future, could the guest detail page have a drop box for country?  It could make it easier for people running statistics. 

Thanks!

[datahell]

The availability calendar changed in v3.5. Now you see only one month per time as the page has become much more informational and didn't fit the data for more than one month. Click the next or previous month links to navigate.

Save: Save and item and close it.
Apply: Save an item and continue editing it.
Are you making an offline reservation? You want to confirm a reservation made by the admin (you) ?


Elxis -> configuration -> change mail sending method from "php" to "SMTP" and provide a real email account details.
If the email arrives fast or late or even not at all, it is a matter of your server's mail server. Elxis/IOS Reservations has nothing to do with that.

[toshiba]

Thanks for the reply.

I was just making dummy reservations to see that everything processed correctly. 

Ok, I changed the sending method from “php” to “SMTP”
Mail From:  xxxx@mysite.com
From Name: The Home of Elxis  - Will be changed later.
Sendmail path: /usr/sbin/sendmail
SMTP Auth:    YES
SMTP User:  xxxx@mysite.com
SMTP Pass:  this is the password for xxxx@mysite.com
SMTP Host: mail.mysite.com

The above settings were suggested by the help desk of the server.

Also they asked about this line in the configuration.php file:  $mosConfig_smtpauth = '1';
They said “You may need to contact the software company to find out what might be going wrong. Cause it looks like its not even trying to send the email at this point. If it was at leasting trying and this was the problem line: $mosConfig_smtpauth = '1';   We would at least see an error in the logs about the auth method being incorrect."


Any help would be appreciated.

Thanks.

[datahell]

This is normally "1" if your mail server requires authentication in order to send an email.
"sendmail" does not affects SMTP dispatch method.

[toshiba]

Sorry, I was not clear with my last post.  The emails are still not being delivered. 

I had the helpline guy online while trying to send reservation emails and he could not see them hitting the server, no error logs either.  If I did the "move reservation" function, the email was delivered without any problems.  So I am still stuck. 

Any ideas?

toshiba