Problem when inserting comments to the news

[trom]

Fatal error: mosMainFrame::require() [function.require]: Failed opening required '../configuration.php' (include_path='.:.:') in /var/www/vhosts/tronsa.com/httpdocs/includes/Core/elxis.php on line 70

[Ivan Trebješanin]

Did you check if configuration.php exists in httpdocs folder?

[apkoutsou]

And if it exists, make sure its permsiions are right...

[trom]

I think this well, check everything and this at first sight all right, like permits

[trom]

I still have the same problem ...
I can not include comments to the news ... :'(

[datahell]

When you ask for help write more details about the problem.
Which Elxis version do you use? What you mean by saying "include comments into news"? Elxis does not "include" comments.
Write exactly what you do that leads to this error.

[trom]

Hi, my problem is I can not include comments on any news, anywhere, and with the following message:
Fatal error: mosMainFrame:: require () [function.require]: Failed opening required '.. / configuration.php' (include_path ='.:.:') in / var / www / vhosts / tronsa.com / httpdocs / includes / Core / elxis.php on line 70

The version I use is, DEV Elxis 2009.1 rev2563.

Thank you for answerin

[datahell]

The error message you posted does not help. It is a secondary error, and very strange as line 70 in elxis.php does not try to include the configuration.php file.

I believe there is something wrong with your Elxis filesystem. Are you sure the core files are the original ones?
Please perform a file-system integrity check for Elxis 2009.1 by using the updiag tool in elxis administration. Update all files that are missing or needs to be updated.

[trom]

I made Updiag several times, with the result not find any file hash.
All files are the originals, but none of my visitors may include comments on the news ..

[datahell]

If you wish to solve this problem fast send me a personal message with these information:
1. URL of the site.
2. Pointing where I can try to post a sample comment.
3. FTP access (ftp server/username/password) to your site

[trom]

The website is:
http://www.tronsa.com/newsflashes/cultura/se-retoma-el-debate-sobre-la-legalizacion-internacional-de-las-drogas.html

Thanks

[datahell]

The problem is not with the comments.
Your site can not be accessed via index2.php.
Visit this url to see it by yourself: http://www.tronsa.com/index2.php
So, no popup windows works (like print), no ajax, etc, etc.

Try do this:
open index2.php
go somewhere arround line 70
Change this:
$mainframe = new mosMainFrame( $database, $option, '.' );
To this:
$mainframe = new mosMainFrame( $database, $option, $mosConfig_absolute_path);

Tell me if the problem was solved. If not, I need access to your FTP to do some tests.

[trom]

The change does not work, leads me to the administration menu.
See the change yourself.

Thanks

info@ tronsa. com

[datahell]

There is something strange in your site. I can not tell what it is if I do not debug it.
So, if you wish send me the username/password of your ftp to test it.

[trom]

Give me your email and we will pass the data, OK