IOS RESERVATION: inventory deduction!!!

[jancikt]

Hi,

I was testing IOS R right now and found an interesting issue:

When customer purchase a room - the number of rooms in " Vacancy" field is not updated.

YES it's true that another customer will not be able to buy this room anymore but from the hotelier point of view this is a big problem:

- The hotelier won't be able to find out that the roomtype is sold out ( or am I mistaking?). Because in vacancy you still see the same number of rooms.  So you would need to either check all incomming reservations and then manually calculate. 


EVERY single booking engine (booking.com, expedia, lastminute,splendia ....... ETC.)  - has automatic deduction of room inventory based on the incomming reservation. So if one receives a reservation fo 1 room - the inventory will be deducted.


Maybe I'm really mistaking but could someone confirm that it's really like that?

Thanks

[angolano]

Hello, me too the some problem.

We have to talk with ioannis
Regards
Luciano

[datahell]

See IOS Reservations configuration. There is a related setting. Check it....

Code: [Select]

private $VACANCY = 1;
If Vacancy is disabled ( = 0 ) then works without performing availability check (it doesn't checks for booked rooms).
If Vacancy is enabled ( = 1 ) then works as you wish.

[datahell]

The system works perfect, you are looking at the wrong place.

Let me provide you some more info.

The vacancy field is not updated because it is a season setting (static) provided by the user, not a system information field (dynamic). IOSR calculates availability (if vacancy is enabled) on the fly. It takes the vacancy setting as the maximum available rooms of that type and subtracts the number of booked rooms for the checkin-checkout period. After a complex calculation (it is not as easy as I described it) it shows you the number of available rooms for the requested period. You can see the number of available rooms of each type for any date in availability calendar or by performing an availability check.

In order for the system to take under consideration the vacancy setting the Use Vacancy option should be enabled in IOSR configuration.

In the second screenshot I attach you can see that the system calculated the number of available rooms for the period I requested to 6 while the general vacancy is 15. Why? Because any of the following may happen: The season's vacancy is lower that the general vacancy and/or 6 is the maximum number of rooms you can book and/or there are booked rooms of that type for that period. Click on the availability calendar for a detailed report by date.

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