Author Topic: Installation problem with Elxis 2009.2 [SOLVED] (Read 8768 times)

toshiba · « **on:** April 15, 2011, 11:50:06 »

Hi,
I purchased IOS Reservations, but first I need to install Elxis CMS. I am using BlueHost as my provider and the domains are set up like this:
/public_html
/mydomain1/
/mydomain2/
/bookmys1/
/mydomain4/
/mydomain5/

bookmys1 is my primary domain and the others are sub-domains, which BlueHost refers to as addons.

As per the directions, I uploaded the extracted files to /public_html and changed all the folder permissions to 755 and changed all the file permissions to 644. When going to the url /bookmys1/installation the following appears

Parse error: syntax error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home2/bookmys1/public_html/includes/version.php on line 16

I would like assistance on clearing this problem.

And a general comment:
When looking for how to install this, I found 3 different ways...
1 - Youtube video says to extract locally and then upload to root directory. http://www.youtube.com/watch?v=F_N2tlUcqdo Uploaded on 16 June 2009.
2 - Above in a post from the administrator says to upload the zipped (compressed files) file to the root folder and then unzip. Directions dated 12 February 2008.
3 - Another youtube video showing the shell script method. Uploaded on 07 June 2010.

For youtube I know that you cannot change the upload dates, but for the 12 February 2008 page, maybe it would be good to have an updated date or a last reviewed date. It just looks old as this is 2011.

Thanks!
toshiba

webgift · « **Reply #1 on:** April 15, 2011, 11:56:59 »

Welcome to our community Toshiba.
Remove the bookmys1 folder and install the primary domain under the /public_html folder.
After that we will examine if that issue still exists.

toshiba · « **Reply #2 on:** April 15, 2011, 12:30:20 »

Hi webgift,

Thanks for the quick reply.

I just had an online chat with the host. They said "Deleting that directory would delete everything for your account. It is your home directory. Also, that error means there is a coding/scripting error in that file."

So, I am confused. Any suggestions?

toshiba

webgift · « **Reply #3 on:** April 15, 2011, 13:08:55 »

Deleting what folder? Do you mean bookmys1 folder ?
Deleting the public_html folder then you will delete everything at your account.

toshiba · « **Reply #4 on:** April 15, 2011, 13:52:42 »

Ok, I had another chat with online with the host. Their response:

/home2 folder is a drive on our server for several customers, and the /home2/bookmys1 is the space allotted for your account specifically...
... so public_html will always be inside /home2/bookmys1

if you had a script that was referencing /home2/public_html instead of /home2/bookmys1/public_html then you would go into that correct and change it to /home2/bookmys1/public_html, rather than move the location of the public_html folder

Is there a script I can change so the installation works?

Thanks again

[attachment deleted by admin]

webgift · « **Reply #5 on:** April 15, 2011, 14:23:39 »

Can you send me FTP access via Private Message to see and fix that ?

toshiba · « **Reply #6 on:** April 15, 2011, 14:43:32 »

PM Sent

webgift · « **Reply #7 on:** April 15, 2011, 15:33:41 »

Ok. I will inform you shortly.

webgift · « **Reply #8 on:** April 15, 2011, 16:04:54 »

Ok. Issue found.
- Your Hosting Company provides PHP version: 5.0.
- At your website the version is 4.4.9
- Elxis 2009.2 requires PHP version 5.x.

So the php version of your hosting package must be updated.

toshiba · « **Reply #9 on:** April 15, 2011, 16:29:22 »

Ha!

I updated to 5.2.17 php and the Pre-installation check list appeared like magic!

It is late here, so I will run the installation tomorrow and then install IOS Reservations. Thanks a million for the help. Always the little things that cause problems.

Let's see how exciting the installation of IOS Reservation will be.

toshiba

webgift · « **Reply #10 on:** April 15, 2011, 16:32:10 »

You are welcome.
Don't forget that little things make the difference

.
Welcome to elxis community, Toshiba!