eForm bot issue

[mamc5171]

First of all I want to congratulate to the Elxis team for the wonderful bot eForm which is easy to use and personalize, but... I have an issue with mine.

Everything is ok, everything works right but when I submit the information nothing is sent to my email and in most cases nothing is sent to the user's email (I mean the copy of the form). What's wrong??

I write for you my piece of code of data.xml file.

<eforms>
   <form name="hoteliersform" method="POST" action="email">
      <title>Please fill up the form</title>
      <description></description>
      <onsuccess><![CDATA[
       Your form has been transmitted successfully. Within 48 hours you will receive instructions, how to add your establishment to the srilanka-hotel.com web site.<br />
      
       ]]></onsuccess>
      <email>info@SriLanka-Hotel.com;mamc5171@lablackberry.com</email>
      <submit>Submit</submit>
      <items>
         <item type="text" label="Your name" required="1" size="30" default="" description="Please enter your name"></item>
                        <item type="email" label="Your email" size="30" required="1" sendcopy="1" default="" accesskey="E" description=""></item>
         <item type="text" label="Hotel name" required="1" size="30" default=""
description="Please enter your hotel name"></item>
         
         <item type="select" label="Location" required="1" default="Ambalangoda" description="">
   <option>Ambalangoda</option>
   <option>Anuradapura</option>
   <option>Bandarawela</option>
        <option>Belihuloya</option>
        <option>Bentota</option>
        <option>Beruwela</option>
        <option>Colombo</option>
        <option>Dambulla</option>
        <option>Dikwella</option>
        <option>Ella</option>
        <option>Galle</option>
        <option>Habaraduwa / Kokgala</option>
        <option>Habarana</option>
        <option>Hambantota</option>
        <option>Haputale</option>
        <option>Hikkaduwa</option>
        <option>Horton</option>
        <option>Plains</option>
        <option>Kalutara</option>
        <option>Kandy</option>
        <option>Katunayake</option>
        <option>Kitulgala</option>
        <option>Kurunegala</option>
        <option>Marawila</option>
        <option>Matale</option>
        <option>Matara</option>
        <option>Mount</option>
        <option>Laviniya</option>
        <option>Negombo</option>
        <option>Nuwara</option>
        <option>Eliya</option>
        <option>Polonnaruwa</option>
        <option>Pussellawa</option>
        <option>Sigiriya</option>
        <option>Tangalla</option>
        <option>Weligama</option>
</item>
                        <item type="textarea" label="Hotel Address" cols="60" rows="3" required="1" default="" description=""></item>

         <item type="url" label="Hotel web site" size="40" required="0" default="" description="Enter your website URL (if any)"></item>
         
      </items>
   </form>
</eforms>

[webgift]

Have you checked if your server make a use of SMTP Mail or PHP mail Function?
Have you try to send a single mail from contact form of your elxis site to your mail inbox ?

[datahell]

Make sure that your mail settings in elxis configuration are correct and your site is able to send mails. To make sure everything is correct use the elxis contact form. If it does nt work then either eforms will be able to send emails.

[mamc5171]

I'm checking the mail configuration. I will let you know. Thank you guys for your kind support.

[mamc5171]

Ok, I think that there's something wrong cause when I try to send somenthing from the contact form it always gives me the same error "Error Code"; will be the mail configuration? I think so, trying to set up correctly.

[datahell]

If sending email via PHP's "mail" function fails, then set up "SMTP" in elxis configuration as the email dispatch method.

[mamc5171]

Problem solved. Thank you again for your kind answers.