Primezilla installation error

[anker368]

Hello,

I have received the following error message when trying to install Primezilla:

Failed to create directory "/home2/XXXXXX/public_html/YYYYYYY/components/com_primezilla/js/tiny_mce/themes/advanced"

I already have the latest Marketplace component installed.  Any suggestions?


Thank you.

[webgift]

Hi ,

It's folder permission issue.
You must temporarily change the folder permission "advanced" from 755 to 777.

[anker368]

Thank you.  Unfortunately, that did not work.

Maybe I misunderstood the instruction.

[speck]

Primezilla for elxis works only with marketplace installed. Is a private messaging only for marketplace, not for Elxis  .

[webgift]

Speck ,
anker368 told us that :

I already have the latest Marketplace component installed.  Any suggestions?

Anker368 you must manually remove the files that created the unsuccessful installation and try to install again.
Before that check if the folder public_html/YYYYYYY/components/com_primezilla/js/tiny_mce/themes/ exist.
If it exists then change the permission to that folder to 777 and install it.!