Elxis CMS Forum

Support => Elxis 4.x/5.x DEV => Topic started by: seadhna on May 22, 2023, 18:46:26

Title: DeepL auth key is empty!
Post by: seadhna on May 22, 2023, 18:46:26

Hi datahell,
this is a great new feature with the Automatic content translator. With the latest upgrade, I can get it to work with MyMemory or Google, but Not with DeepL. I have tried with valid FREE and PRO API Keys but it doesn't work. Error message: DeepL auth key is empty!

Title: Re: DeepL auth key is empty!
Post by: datahell on May 22, 2023, 21:56:20

I guess this happened due to continuously change of translation providers. Go to Elxis configuration and re-configure translator with DeepL. Click Save. Make sure your changes were saved. Do the same once more if not. Try it.

If it doesn't work do this:
Open file configuration.php and set manually the translator settings to something like this:

private $TRANSLATOR = 'deepl';
private $TRANSLATOR_PARAMS = '{"api":"free","auth_key":"11111111-AAAAA-2222-33333-444444444:fx"}';

Change "auth_key" with your own key.

Note: DeepL is the best option! I strongly recommend it. It asks for credit card details but you don't get charged for the free API.

Title: Re: DeepL auth key is empty!
Post by: seadhna on May 23, 2023, 16:18:07

Yes, I'm excited to start working with DeepL.
However, this is not the issue. the settings are saving fine in the configuration file, but I'm still getting the error message: DeepL auth key is empty!
This happens with the Pro API and with a FREE API.
I have just installed a clean new version of Elxis on a test server (Apache) and the same problem.

Title: Re: DeepL auth key is empty!
Post by: datahell on May 23, 2023, 18:40:21

OK. I will do a full check to see if there is some file not updated in Elxis release because for me it works fine. I will reply you in a while.

Title: Re: DeepL auth key is empty!
Post by: datahell on May 23, 2023, 19:29:01

Problem found and fixed! There was a small typo error where the translator parameters were loaded. For some reason it worked in Windows but not in Linux. To fix the problem in Elxis 5.4 you have 2 options:

1. Perform an Elxis update (revision 2519 just released)
Elxis administration > Extensions > Check for updates

OR

2. Open the file below:
includes/libraries/elxis/language.class.php
Change line 62 from this:
if (strpos($elxis->getConfig('TRANSLATOR_PARAMS'), '{' !== false)) {
to this:
if (strpos($elxis->getConfig('TRANSLATOR_PARAMS'), '{') !== false) {
Save the file and you are ready.


Thank you very much seadhna for reporting this issue.

Title: Re: DeepL auth key is empty!
Post by: seadhna on May 24, 2023, 11:21:52

Thanks datahell, with this fix the FREE API is now working. However, the PRO API now returns this error: The requested URL returned error: 403 Forbidden

Title: Re: DeepL auth key is empty!
Post by: datahell on May 24, 2023, 20:14:20

Yes, because you need a PRO account and a PRO API key.

Title: Re: DeepL auth key is empty!
Post by: seadhna on May 25, 2023, 11:22:39

Yes, I have a Pro account with DeepL and a Pro API Key.

Title: Re: DeepL auth key is empty!
Post by: seadhna on May 25, 2023, 11:45:23

Ok, it seems DeepL Pro is not the correct plan for access to DeepL's API. To get access to DeepL's API, you need to subscribe to the "DeepL API plan" which is different to DeepL Pro.
https://support.deepl.com/hc/en-us/articles/360020031840-Error-code-403

Title: Re: DeepL auth key is empty!
Post by: seadhna on May 25, 2023, 12:03:34

We are on what they call an "Individual Pro plan" but what is required for API access is the "Developer" API plan:
https://www.deepl.com/en/pro/change-plan#developer

Confusing! The good point is that this is NOT an Elxis issue. Thanks for your time to take a look at this.

Title: Re: DeepL auth key is empty!
Post by: datahell on May 26, 2023, 20:34:08

I think it was obvious, you need the PRO API for developers. DeepL provides 2 plans for APIs: Free and PRO, the pro costs 4,99 USD/month. The other packages it has are for the translator service for individuals and companies, not for the REST APIs.
Details here: https://www.deepl.com/pro-api (https://www.deepl.com/pro-api)

Title: Re: DeepL auth key is empty!
Post by: seadhna on May 27, 2023, 00:27:55

Thanks for repeating what I just said.