Elxis CMS Forum

Support => General => Topic started by: xmanhattan on April 08, 2016, 13:43:31

Title: creating and changing passwords and users elxis 4.x
Post by: xmanhattan on April 08, 2016, 13:43:31

Hello all,

I tried to change my password using special characters such as # ! @ and it does not accept them.
I am doing something wrong or is it only accepting numbers and letters?

Additionally, after adding a second administrator and saving, the user manager shows the administrator as not active.
I tried to activate the user by clicking on the user and the toggle active but it displays a message saying that I cannot perform this action on that user.
Why?  And how will the user be activated?

Title: Re: creating and changing passwords and users elxis 4.x
Post by: rentasite on April 08, 2016, 14:51:54

Quote from: xmanhattan on April 08, 2016, 13:43:31

Why?  And how will the user be activated?

Peter, click on the admin's username in order to edit his profile. Select NO where it says "Block user" and you are done ;)

Title: Re: creating and changing passwords and users elxis 4.x
Post by: xmanhattan on April 08, 2016, 15:08:26

Hey rentasite,

Unblocking the new user worked but I still have to find out about the passwords.

Thanks

Title: Re: creating and changing passwords and users elxis 4.x
Post by: rentasite on April 08, 2016, 15:21:17

I don't know why this is not working for you. I changed the password for a user, using the ! and @ characters, and i was able to change it with success!  ???

Title: Re: creating and changing passwords and users elxis 4.x
Post by: xmanhattan on April 10, 2016, 12:01:08

Analysis of process for more info regarding this problem:
I began the website using elxis 4.3 and then upgraded to 4.4.
After opening the hosting for the client, I installed elxis 4.4 directly to the server along with any extensions that I added locally.
I copied the ENCRYPT_KEY from the local config to the hosted config.
Then I exported the database from my local system, changed the http referrals from localhost to the domain name to be used.
Imported the sql using webmin at the host.
Tested each page for errors.  There were none except for the password problem.

I hope that this helps solve this.

Title: Re: creating and changing passwords and users elxis 4.x
Post by: datahell on April 10, 2016, 13:54:56

Accepted characters for passwords are:
1. Latin characters lower/uppercase: a-z A-Z
2. Digits: 0-9
3. Symbols: - _ ! @

Hash (#) is not accepted.

If you transfered user accounts from local site to the online one then you must also use the same encryption key (configuration parameter ENCRYPT_KEY) in order for the passwords to work. If you did that then passwords will work fine.

Title: Re: creating and changing passwords and users elxis 4.x
Post by: xmanhattan on April 10, 2016, 15:12:39

Datahell,

I was using the # hash in the password and that was causing the problem.
I was using hashes in 2009.x.  Has the function changed?

Thank you