Elxis CMS Forum

Support => Administration => Topic started by: Book on January 15, 2019, 03:34:13

Title: Invalid password
Post by: Book on January 15, 2019, 03:34:13

in Administration login
all user and admin appear to me
Invalid password
i make an update but i dont know from 4.5 to 4.6  or less thann 4.5

but site and admin was working good

Title: Re: Invalid password
Post by: webgift on January 15, 2019, 08:10:18

[Please don't write the same post more than once]
You can not directly update from a different than 4.5 version to the latest one (4.6).
- Restore your website to the previous outdated version. Wish to have backup.
- Update Elxis version once a time since you reach to the latest available. For example:
4.2 to 4.3, 4.3 to 4.4 etc.
IMPORTANT: READ the instructions carefully. There is a text file on each update patch.
Here are the patches [1].

[1]: https://www.elxis.net/edc/core/ (https://www.elxis.net/edc/core/)

Title: Re: Invalid password
Post by: datahell on January 15, 2019, 21:35:35

If you have been locked out and you want to change the administrator password click the link below and follow the instructions there.

https://forum.elxis.org/index.php?topic=6687.msg55910#msg55910 (https://forum.elxis.org/index.php?topic=6687.msg55910#msg55910)

Title: Re: Invalid password
Post by: Book on January 18, 2019, 18:46:14

still same problem i cant access my site i want solve this problem please

Title: Re: Invalid password
Post by: datahell on January 18, 2019, 22:42:20

If you can't reset the password by yourself send me a personal message with FTP access details for your site to reset it for you. Also, there might be other problems which I currently don't know (with your server, etc).

Title: Re: Invalid password
Post by: Book on January 18, 2019, 23:45:13

i send all detail thank you=

Title: Re: Invalid password
Post by: datahell on January 19, 2019, 19:12:50

Problem fixed! I will send you the password in 1 minute. Other users must also change their passwords.

You had updated from 4.2- to 4.6 but without updating the database!
Also there were many non-updated files which I updated.
I also enabled SEF URLs and fixed your htaccess file.
I deleted many of your site's cached files (about 10.000 files)

Title: Re: Invalid password
Post by: Book on January 20, 2019, 04:20:07

thank you very much 
now i can update all user in my site