Elxis CMS Forum

Support => General => Topic started by: sawaedy on February 10, 2015, 19:34:04

Title: comment confirmination
Post by: sawaedy on February 10, 2015, 19:34:04
Why not sending email for advice admin when user  send comment to confirm comment?
Title: Re: comment confirmination
Post by: datahell on February 11, 2015, 08:52:35
Elxis does send email notifications!
After posting a comment an email is send to all site admins. If the user that posted the comment is an admin then no email is send to him (why to notify him about something he did?). So, if you want to test the email notifications post as an other user!
Title: Re: comment confirmination
Post by: sawaedy on February 11, 2015, 20:36:11
thanks from reply .
i test but not send email for admin
Title: Re: comment confirmination
Post by: sawaedy on February 11, 2015, 22:05:35
second prblem is when new user registerd not send mail for admin
Title: Re: comment confirmination
Post by: datahell on February 11, 2015, 22:21:00
If you don't receive the email then most probably your e-mail settings in Elxis configuration are wrong (we recommend the use of SMTP to send emails). Make sure Elxis is able to send emails. Use, the built-in email checker in configuration (Elxis 4.2+), or the contact form to make sure your Elxis is well configured and able to sends email properly.
Title: Re: comment confirmination
Post by: sawaedy on February 12, 2015, 18:01:18
i use the smtp seting and when send test mail is sending sucsfully but when user register or whrite comment not send for admin any mail. i check the setting
Title: Re: comment confirmination
Post by: datahell on February 12, 2015, 20:05:52
No, email notifications are fine. If you don't receive the email something else happens and it is not Elxis fault. If you wish you can send me a personal message with FTP and Elxis administration access details to check it.
Title: Re: comment confirmination
Post by: sawaedy on February 13, 2015, 10:14:02
i sent user name and password
Title: Re: comment confirmination
Post by: sawaedy on February 13, 2015, 18:08:05
i resolve the problem comment but in the contact form nothing work and shows the error
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 user@gmail.com
    SMTP error from remote mail server after end of data:
    host gmail-smtp-in.l.google.com [74.125.142.27]:
    550-5.7.1 Unauthenticated email from yahoo.com is not accepted due to domain's
    550-5.7.1 DMARC policy. Please contact administrator of yahoo.com domain if
    550-5.7.1 this was a legitimate mail. Please visit
    550-5.7.1 http://support.google.com/mail/answer/2451690 to learn about DMARC
    550 5.7.1 initiative. k200si5710028ioe.64 - gsmtp

------ This is a copy of the message, includin
Title: Re: comment confirmination
Post by: datahell on February 13, 2015, 20:10:26
So, as I told you, Elxis sends the emails properly. Your problem is that the emails are not delivered. This is not subject to Elxis or any of its extensions. Set proper SMTP details. Don't use gmail/hotmail as sender if this cause you troubles. I am going to take a look on your settings and reply back.

EDIT: just checked. You have set as default recipient your gmail account and for the admin user your hotmail account. These servers generates you the problem. If you switch to your local email @sawaedy.xxx as recipient I guess everything will work fine. I have nothing else to do, this problem is not because of Elxis or of any Elxis extension.
Title: Re: comment confirmination
Post by: sawaedy on February 13, 2015, 20:16:57
thanks datahell i use from mail my domain but contact form not send mail for admin
Title: Re: comment confirmination
Post by: datahell on February 13, 2015, 20:22:38
Yes because gmail rejects your server. I will write it once more: your problem has nothing to do with Elxis! Elxis contact plugin works excellent.
Title: Re: comment confirmination
Post by: sawaedy on February 13, 2015, 20:33:21
thanks from you