Elxis CMS Forum

Support => General => Topic started by: craig1985 on April 22, 2011, 18:01:23

Title: Contact page help
Post by: craig1985 on April 22, 2011, 18:01:23

I have just added a contact but when clicking the contact tab in the nav I get this error:

Code: [Select]

Error
Requested contact not found or you are not allowed to access it.
The url is coming up as domain/component/option,com_contact/task,view/contact_id,1/Itemid,19/

I can see there is a "," after option which should be an "="

how can I change that?

Any help will be much appreciated.

Title: Re: Contact page help
Post by: ks-net on April 22, 2011, 18:07:27

do you have seo enabled?  seopro or simple-seo ?

do you have the elxis .htaccess in your elxis dir?

Title: Re: Contact page help
Post by: craig1985 on April 22, 2011, 18:14:43

Quote from: ks-net on April 22, 2011, 18:07:27

do you have seo enabled?  seopro or simple-seo ?

do you have the elxis .htaccess in your elxis dir?

I have seopro enabled and yes I also have the elxis .htaccess

Title: Re: Contact page help
Post by: ks-net on April 22, 2011, 18:21:14

all other urls in site working?

do you have mod_rewrite enabled in apache configuration?

your contact url with seopro should look like this:
domain/contact/contactcategory/mycontact.html

Title: Re: Contact page help
Post by: craig1985 on April 22, 2011, 19:09:55

OK sorry for late reply, it took me a while to work out if mod_rewrite was enabled but yes it is.

All other pages come up as expected with the seopro which is like the example you gave but it is only the contact page that does not. I haven't yet added any content to the site so would it be better to just fresh install?

I also tried deleting the contact and re-adding but still shows up as the same

Title: Re: Contact page help
Post by: ks-net on April 22, 2011, 19:21:35

Quote

Error
Requested contact not found or you are not allowed to access it.

do you have set the access of the contat-category or the the contact-item other than public?

do you use any strange chars in titles seolink  etc.... " ' /%$


i cant think of anything else right now...
can you give a live link to see
or better give access to me to see it from inside?

Title: Re: Contact page help
Post by: craig1985 on April 22, 2011, 19:41:06

Quote from: ks-net on April 22, 2011, 19:21:35

Quote

Error
Requested contact not found or you are not allowed to access it.

do you have set the access of the contat-category or the the contact-item other than public?

do you use any strange chars in titles seolink  etc.... " ' /%$


i cant think of anything else right now...
can you give a live link to see
or better give access to me to see it from inside?

OK i'll pm you details for site

Title: Re: Contact page help
Post by: ks-net on April 22, 2011, 20:39:59

DONE...


you had to delete the default contact-categories and items ... and make them from the begining
they had stored wrong OR broken info in the database....

Title: Re: Contact page help
Post by: craig1985 on April 22, 2011, 20:42:32

OH I see, many many thanks to you and great help  :D