Elxis CMS Forum

Support => Technical support => Topic started by: regi168 on April 09, 2011, 09:47:00

Title: add IOS reservation status choice
Post by: regi168 on April 09, 2011, 09:47:00
for reservation, if client  paid, he want to cancell  his reservations. he did it. but   

he must wait us manually to delete the  reservations.  after that  client will get e-mail . tell him we received his request.

we cannot make any record about  reservations. just delete it.  if

1) add more list option      cancell / cancelled   
    in this case, our client will be able to see the reservations status in the forntend.  so how to add it ?

    in the meanwhile
 
2) how to keep the rejected reservations record not to be deleted. 
    in this case we can search historic credit of clients
    Is it possibie?
   
Title: Re: add IOS reservation status choice
Post by: aiden11 on April 11, 2011, 01:01:52
I like this idea, i dont think cancelled reservation or rejected ones should be deleted!!
Title: Re: add IOS reservation status choice
Post by: datahell on April 11, 2011, 08:52:47
When a reservation is made, regardless if it is confirmed or not, the rooms are reserved for that client till we have a confirmation or reject. If the hotelier rejects the reservation then the reservation is deleted as we must free up the reserved rooms and make it available for new reservations. Both the client and hoteliers have received a detailed email for the reservation so if you want to keep your deleted reservations you can simply archive these emails. I think it is better to delete the rejected reservations than keeping them on the site.