Elxis CMS Forum
Support => Installation => Topic started by: planetlab on July 06, 2008, 10:09:51
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Hi,
unfortunately i have blank page after installation (http://planetlab.cz).
My hosting have Installation save session path unwriteable and display error to ON.
(Screenshot here: http://i32.tinypic.com/28kj2n7.jpg)
I have Register Global OFF now.
I set directory and file permissions OK, fill database name etc. ... OK.
I set use FTP access NO.
Finally i delete install folder.
Unfortunately i have blank page after it.
Must I have Installation save session path WRITEABLE (this is problem:-()?
Please help me.
Thanks
(Sorry for my bad english)
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Welcome to Elxis,
The problem for the blank page might be that the session save path is unwritable/does not exist or something else. Of course the "session save path" must be writable. If your hoster gives you the opportunity to have individual PHP settings in your site (i.e. by adding a custom php.ini) then you can create any forder you wish, make it writable (777) and set this folder as your session save path in the php.ini. There are might be other problems too in your server enviroment.
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Thanks for your answer.
My hosting provider write in email:
"Our save session path is always writable".
"Several opensources detect our session path as unwritable, but is writable."
"I think because is this event."
Can i repair this problem (edit files etc.)?
Thanks
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Your hoster said you bullshits. Elxis, as any other PHP application (not just open source!), reads the session save path from the PHP configuration file. Elxis has nothing to do with setting the session save path parameter. It is a PHP setting that has to be defined properly in the server's php.ini in order to work any PHP application that uses sessions. Send me a username/password to your ftp account to check this for you and fix it if it can be fixed without the need of your hoster.
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I post you PM.
Please then add troubleshooting (issue) to my post for others or for future.
Thanks very much.
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OK, I found the problem. You have supplied wrong database name and/or username and/or password.
As the Elxis installer did not created you automatically the configuration.php file you used the configuration-dist file to write manually there the global configuration variables. While writing these variables you supplied wrong values and you also had 2 php opening tags.
Open configuration.php and add to the variables bellow the correct values. Save the file as utf-8 and re-upload it on your server. As you used the "dist" file when login to Elxis administration go to global settings and re-save your settings from there to be sure that all global configuration variables exist and set correctly.
$mosConfig_user = 'xxxxxxxxxx';
$mosConfig_password = 'xxxxxxxxx';
$mosConfig_db = 'xxxxxxxxxx';