Elxis CMS Forum

Support => Administration => Topic started by: rrh on October 14, 2013, 13:38:58

Title: Error on the Website!
Post by: rrh on October 14, 2013, 13:38:58

Need urgent help!

I have 3 issues to solve!

1. When open the website, there is one line message on top of the page "Error creating feed file, please make folder cache/writable (permissions777)

2. When open the hotel, the "star" categories of the hotel is missing (please see attached!)

3. The available calendar is overlaping with others (please see attached!)

I upgraded Elxis 2009.2 to 2009.3 recently and working properly except the above issue!

Please help!

Title: Re: Error on the Website!
Post by: webgift on October 15, 2013, 15:13:32

As for #2 and #3 issues, the data migration process didn't completed successfully. Some images are missing.
Issue #1. Change the 'Cache' folder permission to 777 as it placed at the root folder of your elxis installation.

If the issue still exist then:
a) Delete the Cache folder
b) Create a new folder and rename it to 'Cache'
c) Upload the index.html file as i attach to this current post.
d) Change the folder permissions to 777.

Title: Re: Error on the Website!
Post by: rrh on October 18, 2013, 13:36:45

Quote from: webgift on October 15, 2013, 15:13:32

As for #2 and #3 issues, the data migration process didn't completed successfully. Some images are missing.
Issue #1. Change the 'Cache' folder permission to 777 as it placed at the root folder of your elxis installation.

If the issue still exist then:
a) Delete the Cache folder
b) Create a new folder and rename it to 'Cache'
c) Upload the index.html file as i attach to this current post.
d) Change the folder permissions to 777.

Hi,
Regarding Issue #1,
I changed the 'cache' folder permission from 755 to 777 and placed at the foot folder but issue still exist;
And I delete the 'cache' folde, create new one and named 'Cache', (Pls see attach folder I create)
and upload the index.html file that you provide from the above post and permission to 777, issue still exist;
I try several times and I do not know what went wrong!
Pls help  :'( 

Title: Re: Error on the Website!
Post by: webgift on October 18, 2013, 16:28:09

Send me a Private message with an FTP account of your website.

Title: Re: Error on the Website! (Solved)
Post by: rrh on October 18, 2013, 17:41:49

Quote from: webgift on October 18, 2013, 16:28:09

Send me a Private message with an FTP account of your website.

 ;D ;D Thanks so much for helping to solve the Error within a second!

Thank you! ;D

Title: Re: Error on the Website!
Post by: webgift on October 22, 2013, 17:43:06

You are very welcome, rrh!