Elxis CMS Forum

Support => Installation => Topic started by: Sunlight on April 29, 2008, 04:33:06

Title: SOLVED : Installation blocked at the end : "Access Forbidden" !
Post by: Sunlight on April 29, 2008, 04:33:06

After downloading all Elxis 2008, and completing the Installation process "succesfully" (as it said at the end),
nevertheless, something hinders even to see our Frontpage !

=> The main url is curiously blocked, with en Error message : 403 "Forbidden : You don't have permission to access this file on this server" !!!

>>> Please, URGENT Help !

(We gave many Hours to complete the Installation, even overnight !)

Title: Re: Installation blocked at the end : "Access Forbidden" !
Post by: datahell on April 29, 2008, 07:53:52
Check in the root folder of Elxis if the index.php file and the configuration.php files exist. Check also their permissions, should be 644 and 666.
Title: Re: Installation blocked at the end : "Access Forbidden" !
Post by: Sunlight on April 29, 2008, 13:52:24
Check in the root folder of Elxis if the index.php file and the configuration.php files exist. Check also their permissions, should be 644 and 666.

- File index.php had been, curiously, ommitted, indeed,
(May be, because we uploaded ELXIS unzipped, folder by folder, and a few files, out of any folder, had not been uploaded).
So we've just restored it.

File configuration.php existed.


- Permissions were checked to 666.


=> But, now, it blocks with another error-message :

"Warning: require_once(/includes/Core/loader.php) [function.require-once]: failed to open stream:
No such file or directory in /home/www/a86cb97deebffd5af2cbaf5b2558384e/web/index.php on line 33

Fatal error: require_once() [function.require]: Failed opening required '/includes/Core/loader.php' (include_path='.:/opt/php/lib/php') in /home/www/a86cb97deebffd5af2cbaf5b2558384e/web/index.php on line 33"


(By the way, we checked the permissionsn of file "includes/Core/loader.php" are set to 777).

=> Please, Help (we're exhausted !)....

Title: Re: Installation blocked at the end : "Access Forbidden" !
Post by: Ivan Trebješanin on April 29, 2008, 14:18:57
(We gave many Hours to complete the Installation, even overnight !)

If you have spent more that 3 minutes on installation, you must be doing something wrong.... If you wish, send me your FTP params via PM, and I will install Elxis for you.
Title: Re: SOLVED : Installation blocked at the end : "Access Forbidden" !
Post by: Sunlight on April 29, 2008, 17:37:25
(We gave many Hours to complete the Installation, even overnight !)

If you have spent more that 3 minutes on installation, you must be doing something wrong.... If you wish, send me your FTP params via PM, and I will install Elxis for you.

Thank you all, at Elxis, and congratulations for your prompt readiness to provide practical help asap !

Finally, we succeeded Elxis' installation,

- by re-starting again from scratch, and following carefully (and critically : double-checking every step) all info given at : "https://www.elxis.org/guides/general-guides/proper-elxis-installation.html".

Some of the problems might have been provoked, perhaps, also by interferences of older files, which remained at the root from a previous installation of another software that we had done in the past. That's why we emptied completelly the root, before re-starting afresh with Elxis exclusively. 

But it's true that a better effort to clarify some of those instructions (also for newbies, or people who discover Elxis : f.ex. explain in which Folder are located the Files cited, or the various possible ways people can accomplish an advised action, if necessary, etc) , could save human time in future.