Support > Security

I can not access the official website Elxis (elxis.org/elxis.net)

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rubensnovaes:
I use Elxis CMS in Brazil.I need to upgrade but can not access the official websites of Elxis (elxis.org/elxis.net). By accessing, it appears the SEC-DEFB-0001 security alert.  I tried to access the sites on multiple devices and nothing.
I have two sites with CMS Elxis that normally access.
Would my internet provider?
It would be my IP that is from Brazil?
Does anyone have any ideas?

Thanks.

webgift:
Welcome to Elxis @rubensnovaes,
You've been baned due to your host NET Virtua. Soon you will get our next actions!

rubensnovaes:
Right!. I will make a complaint about the ISP. I have problems in other websites, but I think DNS. The internet providers in Brazil are of poor quality.
Congratulations to the project team. I'm posting the project in Brazil. They can count on us.

Thanks

datahell:
Hi rubensnovaes. When we get massive attacks from IPs from a specific ISP provider we block that provider. virtua.com.br is blocked, veloxzone.com.br from Brazil is also blocked for the same reason. I cannot remove the block without inspection of the log files of the last 10-20 days and this needs time. Thanks for supporting Elxis and sorry for the trouble but we have no other weapon against bad users than blocking them.

I advise you to change ISP provider, not for Elxis, but because they don't seem trust-worth.

Check this:
https://www.mywot.com/en/scorecard/virtua.com.br
Read the comments of the users in that page...

And check as comparison some Greek ISP providers:
https://www.mywot.com/en/scorecard/cosmote.gr
https://www.mywot.com/en/scorecard/forthnet.gr
https://www.mywot.com/en/scorecard/vodafone.gr

rubensnovaes:
I solved the problem. I could access the website through the office where the ISP is another company.

Thank you!

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