Support > Installation

[solved] Problem with Installation (Internal Server error)

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nkod:
Hello there... Im new in Elxis...I have heard so many things about it and i decided to install it and work with it...

As mambo and joomla i uploaded the zip file (elxis_2006_3.zip) in the directory that i wantes to install it and then through File Manager of cpanel i extracted the files in the same folder... When i tried to reach the .../administrator/  or the /installation/ folder i get the big annoying(:P) message:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, ............ and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. "

What can it be?? Once or twice of some installation i managed to reach the first page of preinstallation but while pressing next i get the same message...

Any help please?????

datahell:
/administrator/ folder can not be reached if you have not installed elxis.
Can you please give me your elxis url?

nkod:
500 Internal error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@petshopkivotos.gr and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

www.petshopkivotos.gr/test

thanx for the quick respond

datahell:
Seems that your server does not have PHP support! It can not open any php file.

Check - Examples:
http://www.petshopkivotos.gr/test/INSTALL.php
http://www.petshopkivotos.gr/test/offline.php
http://www.petshopkivotos.gr/test/CHANGELOG.php

All non-php files open fine, examples:
http://www.petshopkivotos.gr/test/README
http://www.petshopkivotos.gr/test/help/elxis.config.html

Elxis is an application written in PHP programming language. If you dont have PHP support you can not use Elxis.

Solutions: add PHP on your server or change host (You can peak GoUp -the official Elxis supporter company- or any other company).

nkod:
i tried to install mambo..and it worked perfectly..check www.petshopkivotos.gr/mambo .... u can see everything..

what else can it be the problem?

EDIT:
some extra info 4 help

Operating system Linux
Service Status Click to View
Kernel version 2.6.9-42.0.2.ELsmp
Machine Type i686
Apache version 1.3.37 (Unix)
PERL version 5.8.7
Path to PERL /usr/bin/perl
Path to sendmail /usr/sbin/sendmail
Installed Perl Modules Click to View
PHP version 4.4.4
MySQL version 4.1.21-standard
cPanel Build 10.9.0-STABLE 65
Theme cPanel X v2.6.0 
Documentation Click to View

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