Elxis CMS Forum

Support => Technical support => Topic started by: rrh on October 22, 2013, 07:51:15

Title: Prob after upgrading from 2009.2 to 2009.3
Post by: rrh on October 22, 2013, 07:51:15
Hi,

I'm using IOSR version is 3.6, after upgrading from 2009.2 to 2009.3; there are some issue to sort it out!

1. Missing a star logo (please see attach file)

2. Normally, menu listed in box horizontal but now vertical.(please see attach file)

3. Calendar is overlaping and unable to choose the date (please see attach file)

I try to re install 2009.3 several time and also restore the back up file but still no change!

Pls help!  ;D
Title: Re: Prob after upgrading from 2009.2 to 2009.3
Post by: webgift on October 22, 2013, 17:42:40
All of these issues are generated because of a wrong update process. As it seems some image files and css files are missing or have been modified, renamed. Do you have a backup of your 2009.2 version of Elxis CMS? All we need is the cleanest and well working version of your Elxis CMS and of course of your IOSR installation.
If yes then please send me a Private message.
Title: Re: Prob after upgrading from 2009.2 to 2009.3
Post by: rrh on October 23, 2013, 05:56:50
Quote from: webgift on October 22, 2013, 17:42:40
All of these issues are generated because of a wrong update process. As it seems some image files and css files are missing or have been modified, renamed. Do you have a backup of your 2009.2 version of Elxis CMS? All we need is the cleanest and well working version of your Elxis CMS and of course of your IOSR installation.
If yes then please send me a Private message.

Yes, I do have all the above files and I'm transferring now those file to server! Please see attach file for all transfer file located!

Thanks so much!
Title: [FIXED]: Prob after upgrading from 2009.2 to 2009.3
Post by: webgift on October 30, 2013, 12:10:45
Fixed!
Website restored to the latest and more stable version using certain backup. Then we upgraded to the latest available patches.
Title: Re: Prob after upgrading from 2009.2 to 2009.3 (completed!)
Post by: rrh on October 31, 2013, 17:24:19
Thanks so much webgift for all the works that you accomplished for my website
Thank you!