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Could not fetch messages

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armpouniotis:
Hi there !

I am using Orion 4.4, and in the Administration zone, when I am trying to read my new messages I get: "Could not fetch messages"

How can I fix it ?


Thank you in advance
Christos

datahell:
If you made an update from 4.3 maybe the new database table (elx_messages) failed to be created. Or maybe you didn't updated all the files. Try to fetch the messages and then go see Elxis error.log to find out what is the problem. Copy-paste here the message from error.log.

Alternatively you can debug module admin messages like that:
Open this file:
modules/mod_adminmessages/inc/adminmessages.js
Go to line 77 and change this:
$('#amsgs_list').append('<li class="amsgs_error">Could not fetch messages</li>');
to this:
$('#amsgs_list').append('<li class="amsgs_error">'+errorThrown+'</li>');
Update the file, go to Elxis administration and click control+F5 to refresh browser's cache.
Try again to fetch messages.
What error message do you get now?

armpouniotis:
hi there !

Now I get this error message: "Internal Server Error"

What should I do ?

datahell:
See Elxis error log to find out what is the problem. Copy-paste here the related error message.

armpouniotis:
Hi there !

there is no error in Elxis error log ! There is no error in my cPanel error log too !

But, there problem still continuous !

What should I do ?

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