Elxis CMS Forum
Support => Security => Topic started by: seadhna on September 26, 2018, 16:44:38
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Hi, I keep getting banned from own site every few minutes, just browsing and refreshing. In defender_ban, the code is: SEC-DEFG-0025 for my IP.
Is there any way to know why this is happening? How to prevent it? Can I whitelist my own IP?
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Have you tried to use another browser? A rule is triggered that's why you've banned.
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Yes, this is happening in both Chrome and Firefox (Windows 10).
What does the code mean?
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Do you use the same add-ons for both of these browsers?
Please send me back-end access though PM in order to check this out. I have under
consideration some other factors as well however i must see this.
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I figured it out! It was happening on every third page-load of a multi-lingual version of a page. Quotation marks in the German version of articles were somehow causing me to continuously get banned. I've had similar problems before with this issue. When I removed the quotation marks, the problem has stopped. Strange that it causes users on the frontend to get banned.
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Here is my previous issues and the fixes in place: https://forum.elxis.org/index.php?topic=8659.msg55944
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Quotes is not the problem. There is something else in your html which is not good. Maybe bad links which defender treats as XSS attack. Example such link:
<a href="http://www.example.com/something/?x=http://www.....">bad link</a>
For more help tell me your exact Elxis version and the full error message you get (before banned).