Elxis CMS Forum

Support => FAQs => Topic started by: datahell on January 27, 2007, 09:17:49

Title: You have problems with Elxis? Check Updiag first!
Post by: datahell on January 27, 2007, 09:17:49

The first step to solve any problem regarding your Elxis installation is to check that your site filesystem is intact. You can perform this check easily through the Updiag administration tool. Updiag does not included in the main Elxis distribution, so you have to download it from elxis.org website and upload it in the tools folder via FTP. If Updiag inform you that some files are not up-to-date or are missing first update them to the latest release before trying to do anything else.

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: rentasite on January 27, 2007, 22:55:22

Im in the "Download hash files" area, and i see these 2 options:

2006.4_ext and 2006.4

What's the difference between those two hash files?

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: eliasan on January 28, 2007, 08:08:38

99,99% of the time what you need to check against an Elxis installation is the 2006.4 hash files.
2006.4_ext, as its name implies, extends the check to other files like installation, if I am remember well.

Title: php warnings and template not working
Post by: sylva on May 23, 2009, 17:58:54

hi,
i have somes warnings on my site and many links and text have been cut i don't know why;
during the intallation i had a warning about the safe mode.
you can check the site here:

www.damonbes.niloo.fr

thanks

Title: Re: php warnings and template not working
Post by: Ivan Trebješanin on May 23, 2009, 18:29:36

Quote from: sylva on May 23, 2009, 17:58:54

during the intallation i had a warning about the safe mode.

Hi sylva, safe mode is ON and that is causing you trouble. You need to ask your host to disable safe mode in php.ini.

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: naspor on September 03, 2009, 13:36:39

It is impossible to enter the password in Back-end screen.
The cursor does not blink.

I can only input the user name.

Strange though, it happens only in Mozilla.
With IE it runs smouthly.

Why?

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: rentasite on September 03, 2009, 13:41:53

VERY STRANGE!  ::)   This started suddenly? Did it work before?


- What version of Mozilla?
- Have you experienced any similar problem with other form fields, in other sites (not based on Elxis)
- Have you added any strange add-on for Mozilla?

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: naspor on September 03, 2009, 13:59:42

Mozilla/5.0 (Windows; U; Windows NT 6.0; el; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

No it was the first time, I used Mozilla and I did that, because of a problem with IE in using the "Send Now" command in IOS Newsletter component.

The site is http://grandprix.naspor.gr

Any suggestion?

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: rentasite on September 03, 2009, 14:09:48

I opened the back-end Administration screen, and i can insert username and password without any problem. See the attachment below.

Check your pc, its not an Elxis related matter.

[attachment deleted by admin]

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: naspor on September 03, 2009, 14:20:46

You are right. I was informed by another administrator that he was able to insert the pass.

But I don't know what to do with my pc.

Search for what?? :-\

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: naspor on September 03, 2009, 14:43:50

oooooookkkkk!!! :-[

The problem was resolved.

I uninstalled a bunch of addons and all of a sudden it works now... but i don't know what was causing the problem.

Also it's very difficult to distinguish the password letters in the dark blue color of the background since they are black too. :-[

The only problem that remains now, is the inability to send newsletters with the IOS component, using IE in the Back-end. The pop-up window does not appear.
(With firefox, it works perfectly)

Are you experiencing the same problem?

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: rentasite on September 03, 2009, 16:20:21

Quote from: naspor on September 03, 2009, 14:43:50

I uninstalled a bunch of addons and all of a sudden it works now... but i don't know what was causing the problem.

Told you so!

Quote

Also it's very difficult to distinguish the password letters in the dark blue color of the background since they are black too. :-[

sorry i don't understand you. What password letters! You don't see characters... but only dots! Just input the password. Nothing to see...

Quote

The only problem that remains now, is the inability to send newsletters with the IOS component, using IE in the Back-end. The pop-up window does not appear. (With firefox, it works perfectly)

Plz remain in the topic's subject. As i know, you are already discussing the problem you face with IOS Newsletter. Datahell has replied to you.

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: bianco2k on October 07, 2009, 15:23:25

http://www.progettandovacanze.com/

i have this warning after upgrade...any solution?

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: ks-net on October 07, 2009, 15:40:39

Quote from: bianco2k on October 07, 2009, 15:23:25

http://www.progettandovacanze.com/

i have this warning after upgrade...any solution?

you upgraded  what  >>> to  what?

DON'T UPGRADE TO ELXIS 2009.1 TILL THE REALEASE OF THE PATCH IT IS THE SAFER WAY

YOU CAN SAFELY  MAKE ONLY NEW-CLEAN INSTALLATIONS NOW... FOR UPGRADES WAIT A COUPLE OF DAYS TILL THE RELEASE OF A PATCH.. or else you are going to mix things a lot

TILL THEN READ(YOU HAD TO READ )

http://wiki.elxis.org/wiki/Elxis_2009.1_release_notes
http://wiki.elxis.org/wiki/Update_Elxis_2009.0_to_2009.1

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: datahell on October 07, 2009, 20:33:51

bianco2k there was an error in file sef.php on revision2556 of Elxis 2009.1.
Please re-download Elxis 2009.1 (revision2558) and replace the file includes/sef.php with the one from the new Elxis package.

Title: Re: You have problems with Elxis? Check Updiag first!
Post by: bianco2k on October 09, 2009, 21:24:17

ok
 :D :D :D

tnx