Elxis CMS Forum

Support => Installation => Topic started by: trem on December 17, 2006, 18:30:51

Title: Installation problem
Post by: trem on December 17, 2006, 18:30:51
Hello everyone...

im having a problem throught out installation of Elxis. I have complete the 40% of the installation and as you can see from the print screen im ready to go to the next step. When i click the button to go the next step im getting an error message "The password and the username provided are incorrect" .Does anyone knows where is the problem.Im using Apache 2.0.59, PHP 5.2.0 MySQL 5.0.27

Thanks in advance!!!

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Title: Re: Installation problem
Post by: eliasan on December 17, 2006, 19:39:30
Hi trem and welcome,

Obviously is on username and password combination you use.

I see that your DB username is "root". Based on that, I can assume that you are trying a local installation. If this is true, then in most cases, the password is empty (blank).

Please try, without filling a password.


Title: Re: Installation problem
Post by: trem on December 17, 2006, 19:48:29
Thank you very much for your answer eliasan. I found out what was my mistake. I had to create the database first with the help of php my admin and then to run the installation locally as i did in the start.
When i created the database with the help o phpmyadmin it worked. thanks a lot!!! Here is the link with the installation overview https://www.elxis.org/index.php?option=com_content&task=view&id=40&Itemid=122 for anybody who might have the same problem with me
Title: Re: Installation problem
Post by: eliasan on December 17, 2006, 20:01:43
I could never thought that you tried to install Elxis without creating first the DB.

Note to myself: "Take nothing for granted when troubeshooting".
Title: Re: Installation problem
Post by: trem on December 18, 2006, 00:52:28
You might be right because i forgot to write you that i'm newbie with Elxis CMS.....
Thanks again for your time!
Title: Re: Installation problem
Post by: CREATIVE Options on December 18, 2006, 10:50:14
One of my moto when troubleshooting is:
Nick think as the other people think. 
Title: Re: Installation problem
Post by: shumisha on January 19, 2007, 16:35:51
I could never thought that you tried to install Elxis without creating first the DB.

Note to myself: "Take nothing for granted when troubeshooting".

Hello all,

I have significant experience with both Mambo and Joomla. I just came across Elxis recently, and want to give it a try. I just wanted to say that even though I have installed dozens of M. and J! systems, I was blocked by this for a moment before I read this post, because "I could never thought that Elxis would not be able to create the DB by itself".

As you probably now, this is a standard feature for both M. and J!. It makes sense to me, as you would not want to require users to know and use phpmyadmin.

At the very least, I would suggest that you  write this in bold letters (may be it is actually written, but I did not see as I was in the very familiar environnement of the installer.

Keep up the good work anyway. I'll probably have more posts soon with additional questions!

Regards

Title: Re: Installation problem
Post by: eliasan on January 19, 2007, 17:54:54
Hi shumisha and Welcome,

I don't have a good explanation why Elxis does not self create a DB.

I really do not think that it is too difficult with now days luxuries to create a DB using something like cPanel or phpMyAdmin.

After all, if someone cannot create a DB this way, it is better to stay away from CMS systems and web sites building tasks.

I do not say all these as an argument against your point, but as an observation.
Title: Re: Installation problem
Post by: shumisha on January 19, 2007, 18:01:02
Hi Eliasan,

I don't think personnally it is difficult, but I don't see any reason to have to do it. Besides, many people manage to build nice Joomla sites without using phpmyadmin, and even knowing it exists.
It's no argument either. I just posted because I think many people familiar with mambo or Joomla will try install Elxis, then fail and just think Elxis is not working properly and go away.
I took the time to brows your forum, but many people won't and will just think "This thing is not working".
You have to keep in mind that most people interested in Elxis are likely to be experienced Joomla and Mambo users, looking for better multi-language handling, and better ACL !!

All the best
Title: Re: Installation problem
Post by: eliasan on January 19, 2007, 18:31:50
Hi shumisha,

You are right!!

If it is not clearly stated on installation screens (I really do not remember) it is our mistake.

It is stated, on "Installation Overview" guide found on www.elxis.org

It will be too bad if someone thinks that Elxis doesn't "work" because of that...
Title: Re: Installation problem
Post by: datahell on January 19, 2007, 18:41:33
Elxis DOES try to create the database.

From the install2.php file:

$db = ADONewConnection($DBtype);
//try to create the database if not exist
$db->createdatabase = true;

Why this failed? Maybe because the username did not exist in mysql/postgre.
Elxis also does not like empty passwords and we strongly advice not to use the root account, even for a local installation.

We will see again the whole installation procedure in version 2007.
Title: Re: Installation problem
Post by: shumisha on January 19, 2007, 22:17:03
I have tried a couple of times. I was indeed using root and empty password, as this is local installation. Many people would do the same. I don't know why it did not work. I have several sites on the same xampp install, all using the same login/password. As soon as I created the DB through PHPMyAdmin, the installer got going fine.